Frequently Asked Questions

Basic WordPress Hosting is a hosting service that provides a premium server optimized for hosting WordPress websites, 20 GB of space per account, unlimited bandwidth, high security measures, weekly server-side backups, 24/7 monitoring and support, and 99.99% server uptime. Managed WordPress Hosting, on the other hand, includes all the features of Premium WordPress Hosting, but also includes automatic updates for the WordPress core, themes, and plugins, proactive security scans, and free website migration upon signup.

SEO Smart WordPress Hosting is an advanced service that includes all the features of Managed WordPress Hosting, but also includes Website Speed Optimization and Advanced caching and optimization. This service is ideal for websites that require higher performance and faster loading times.

Yes, you can upgrade your service at any time. Simply log in to your account and select the upgrade option. Your new service will be effective immediately and you will be charged the difference in price between your current service and the new service.

Our servers are specifically optimized for hosting WordPress websites, and we offer a range of features such as 20 GB of space per account, unlimited bandwidth, high firewall and security measures, automatic updates, weekly server-side backups, proactive security scans, 24/7 monitoring and support, and 99.99% server uptime. Additionally, we offer a free website migration, upon signup.

We do not offer a money-back guarantee, but we do offer a one-month trial per domain, at a heavily discounted rate, for you to test out our service.

The trial is for 30-days, from the date of signup and limited to one domain only.

If you’re not satisfied with the service, you can cancel your subscription at any time from your dashboard, during the trial period, without any further obligation.

We do not offer refunds for our services; all fees are non-refundable. You can try our services at a heavily discounted rate before you commit to a longer term plan.

No, there are no hidden fees. All fees are clearly stated on our pricing page.

Yes, you can choose to pay for the service annually and get 2 months free.

Yes, we offer 2 months of free hosting for annual payments made in advance among other seasonal bonuses.